Upon placing your buy, you'll get a confirmation e mail. We will then confirm that all objects are in inventory and prepared for shipment. If the order is often delivered inside the marketed time frame, it will be processed and sent into the warehouse for shipment.
At the time notified your purchase experienced remaining the warehouse, inside 1 working day we will send out in excess of monitoring data to the e-mail you provided us when trying out your buy.
Shipping and delivery is complimentary within the continental US. For shipping and delivery to Hawaii or Alaska, make sure you attain out to us and we will ensure transport charges.
Acquiring an buy affirmation isn't going to promise acceptance of the purchase. US Fireplace Depot reserves the correct to accept or drop any buy for just about any cause and may require extra verification just before processing.
With our line of grate kits, you can certainly transform your present fireplace. Should you be converting a gas fireplace, You will need to cap the fuel line and connections after which only body certainly one of our types into the prevailing opening.
If an item displays obvious signs of wear and use or is lacking things, to your extent that Fireplace Bros will now not manage to re-promote the item being a "new" merchandise, the returned item will probably be labeled being a refurbished The BioFlame Fiorenzo Wall Mount Fireplace unit in addition to a forty% restocking cost is going to be applied.
The Bio Flame offers a 5 12 months warranty from date of purchase on all operation-relevant operation on the fireplaces. The warranty isn't going to protect any harm to products which take place on account of inappropriate solution handling, set up, or misuse.
Should the get has now been transported, be sure to Stick to the return method soon after getting the solution.
Overall, I am an incredibly contented consumer and my fireplace seems to be and operates flawlessly. I'm glad that I chosen US FIreplace to supply my immediate vent fireplace. Thanks for The nice services.
Fireplace Bros shall not be to blame for the alternative of ruined or cost The BioFlame Xelo Wall Mount Fireplace of repairs if there is no penned notation about the destruction about the freight shipping and delivery receipt or if the destruction was described right after 24 several hours of the delivery. Lacking Products
If the estimated delivery date to your purchase falls outside the predicted 7-14 organization working day array, our customer care workforce will achieve out to verify whether it is acceptable.
We have not long ago bought the Lorenzo fireplace. We have been so happy with this invest in. The fireplace arrived promptly it had been quick to put in and It can be stunning within our lounge region. I am fully in enjoy. Nothing at all better than to take a seat in front of the fire
I never ever imagined I would have a fireplace in my home because I haven't any chimney nor a normal gas inlet. Thanks to Bioflame I now have two! Quick set up! Great real fireplace ambiance that gets actually heat.
You'll get a Shipment Confirmation electronic mail after your order has delivered made up of your tracking variety(s). The tracking selection might be active within just 72 hrs.